Privacy Policy

FUAN LONGKAI POWER CO., LTD - Protecting Your Privacy

Effective Date: January 1, 2024 | Last Updated: January 15, 2024

1. Introduction

FUAN LONGKAI POWER CO., LTD ("LONGKAI POWER", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.longkai-power.com, use our services, or engage with us as a business partner.

As a leading manufacturer of diesel generators and lighting towers serving importers, dealers, distributors, and power solution providers globally, we understand the importance of maintaining the confidentiality and security of your business information.

2. Information We Collect

Business Information

  • Company name, business registration details, and tax identification numbers
  • Contact information including names, titles, email addresses, phone numbers, and business addresses
  • Product specifications, quantity requirements, and technical specifications
  • Purchase history, order details, and payment information
  • Certification requirements and compliance documentation

Technical Information

  • Website usage data, IP addresses, browser type, and device information
  • Cookies and similar tracking technologies for website optimization
  • Communication records including emails, phone calls, and meeting notes

3. How We Use Your Information

Business Operations

  • Processing and fulfilling orders for diesel generators and lighting towers
  • Providing technical support and after-sales service
  • Managing dealer and distributor relationships

Compliance & Quality

  • Ensuring compliance with ISO9001, ISO14001, ISO45001, CE, and EMC standards
  • Maintaining quality control and certification requirements
  • Meeting regulatory requirements in target markets

4. Information Sharing and Disclosure

Limited Sharing Policy

We do not sell, trade, or rent your personal business information to third parties. Information sharing is limited to the following circumstances:

1

Authorized Partners: With CUMMINS, PERKINS, DEUTZ, ISUZU, WEICHAI, BAUDOUIN, FAW, YTO, KOFO, and HYUNDAI for OEM authorization and technical support purposes.

2

Service Providers: With logistics companies, certification bodies, and payment processors necessary for business operations.

3

Legal Requirements: When required by law, regulation, or legal process in China or your jurisdiction.

5. Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encrypted data transmission and storage
  • Access controls and employee training programs
  • Regular security audits and updates
  • Secure facilities at our 45,600 square meter factory in Fuan, Fujian

6. International Data Transfers

As we serve customers in European countries (Spain, England, Portugal, Russia), South American countries (Brazil, Colombia, Chile, Venezuela, Peru), and East Asian markets (Philippines, Vietnam, Cambodia), your information may be transferred to and processed in different countries.

We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.

7. Your Rights

Access & Correction

Request access to and correction of your personal information

Data Portability

Request transfer of your data in a structured format

Deletion

Request deletion of your personal information (subject to legal requirements)

Objection

Object to certain processing of your personal information

8. Contact Information

Data Protection Officer

FUAN LONGKAI POWER CO., LTD

Address: Wei 5 Road, Tiehu Industrial Zone

Fuan, Fujian Province, China

Website: www.longkai-power.com

For privacy-related inquiries:

Email: [email protected]

Response time: Within 30 days